Intelligent Operations in Healthcare: Driving Better Patient Outcomes

Join Deloitte for an engaging discussion on how Intelligent Operations, powered by Agentic AI, are helping healthcare organizations improve patient outcomes while transforming the clinical and back-office processes that support care delivery.

As health systems face growing demand, workforce shortages, financial pressures, and increasing complexity, leaders are looking beyond isolated AI use cases toward enterprise-wide transformation. Intelligent Operations offers an opportunity to connect front-line care, workforce management, HR, finance, and administrative functions into a more coordinated, efficient, and patient-centered operating model. This webinar will discuss:

• What Agentic AI is and how it is enabling Intelligent Operations across healthcare organizations, connecting clinical, administrative, and operational functions through more autonomous, goal-oriented workflows
• How leading healthcare organizations are applying AI agents or developing a foundation across the healthcare value chain, from patient access, care coordination, and provider experience to workforce, HR, finance, supply chain, and shared services
• What Intelligent Operations is and how it can improve patient outcomes by reducing administrative burden, optimizing resources, strengthening workforce resilience, and creating more seamless experiences for patients, providers, and staff
• The value realization journey for Agentic AI, including lessons learned from large-scale healthcare transformation initiatives and how organizations can scale from targeted use cases to enterprise-wide impact
• Key considerations for governance, safety, privacy, accountability, and human oversight as organizations prepare, deploy, and scale increasingly autonomous AI capabilities

The promise of Intelligent Operations extends beyond efficiency alone. By connecting front-line care delivery with the operational engines that support it, Agentic AI has the potential to improve patient access, strengthen workforce resilience, enhance resource utilization, and enable better outcomes for patients, providers, and healthcare organizations alike.

Join to explore how leading health systems are beginning to harness this next evolution of AI to transform both healthcare delivery and back-office operations.

*The program is not offered by Centre for Resilience, Learning & Growth – it is led by a community partner. However, we wanted to share information about the program as it may benefit the communities we work with.