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Managing Conflict

The ability to manage conflict is an important workplace skill. When managed in a respectful, positive way, conflict offers an opportunity to strengthen relationships and navigate problems. The key is to learn how to manage it in a healthy way. In this workshop, we will examine what conflict is, approaches to managing it, how to select the most appropriate way of managing it, your preferred approach to it, how to manage yourself during conflict, and how to influence your team to develop a more productive approach to conflict.

Who is this for?

Anyone interested in enhancing their ability to manage conflict in the workplace.

Outcomes

By the end of this workshop, participants will be able to:

Recognize productive versus unproductive conflict
Describe healthy and unhealthy conflict
Describe their own conflict style
Begin to manage conflict more effectively in the workplace
Cost
The Public

$0

SJHCG Staff

$0

Course Schedule Details

Start Date
Course Details

June 6, 2024
8:30am – 12:30pm

Managing Conflict
St. Joseph's Life Care, Brantford - McMillen Hall

This program is free for staff of SJLCB.

Spaces are limited so register early to confirm your attendance.

Fall 2024, Date TBD

Managing Conflict
St. Joseph's Health Centre Guelph

This program will be offered at St. Joseph’s Health Centre Guelph in the Fall, 2024.

Sign-up for the waitlist to be notified when a date is confirmed.