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Managing Conflict

The ability to manage conflict is an important workplace skill. When managed in a respectful, positive way, conflict offers an opportunity to strengthen relationships and navigate problems. The key is to learn how to manage it in a healthy way. In this workshop, we will examine what conflict is, approaches to managing it, how to select the most appropriate way of managing it, your preferred approach to it, how to manage yourself during conflict, and how to influence your team to develop a more productive approach to conflict.

Who is this for?

Anyone interested in enhancing their ability to manage conflict in the workplace.


By the end of this workshop, participants will be able to:

Recognize productive versus unproductive conflict
Describe healthy and unhealthy conflict
Describe their own conflict style
Begin to manage conflict more effectively in the workplace
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Course Schedule Details

Start Date
Course Details

January 30, 2025
8:30 a.m. – 12:00 p.m.

Managing Conflict
St. Joseph's Health Centre Guelph - Second Floor Linamar Auditorium