Managing Conflict
The ability to manage conflict is an important workplace skill. When managed in a respectful, positive way, conflict offers an opportunity to strengthen relationships and navigate problems. The key is to learn how to manage it in a healthy way. In this workshop, we will examine what conflict is, approaches to managing it, how to select the most appropriate way of managing it, your preferred approach to it, how to manage yourself during conflict, and how to influence your team to develop a more productive approach to conflict.
Facilitators
Sarah Tracz
Sarah is an honest and caring leader with a passion for creating meaningful experiences. She currently serves as the Manager of Organizational Development and Learning at St. Joseph's Health Centre Guelph. With over two decades of experience, Sarah has held diverse client-focused roles in public education, non-profits, and municipal government. Sarah's educational background includes a diploma in Human Resources Management, alongside degrees in Environmental Health and Education, and a master's degree in Leadership and Community Engagement. An enthusiastic learner, Sarah continually seeks out workshops and literature to enhance her ability to support individuals and organizations effectively.
Who is this for?
Anyone interested in enhancing their ability to manage conflict in the workplace.
Outcomes
By the end of this workshop, participants will be able to:
Cost
$100
$25
Course Schedule Details
January 30, 2025
8:30 a.m. – 12:00 p.m.
St. Joseph's Health Centre Guelph, 100 Westmount Rd., Guelph, ON - First Floor Auditorium
