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Program Overview

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics. By learning how to speak and be heard (and encouraging others to do the same), participants will learn to surface the best ideas, make the highest-quality decisions, and act on decisions with unity and commitment.

Who is this for?

Formal and informal leaders who want to be better prepared to manage critical conversations that can have a significant impact on relationships and productivity.

The Public





By the end of this workshop, participants will be able to:

Create a safe space to explore differing opinions.
Speak persuasively, not abrasively.
Recognize and diffuse emotional roadblocks that inhibit respectful dialogue.
Foster teamwork and better decision making.

Course Schedule Details

Start Date
Course Details

March 2024

Crucial Conversations© for Mastering Dialogue
St. Joseph's Health Centre Guelph

Date for the next course is TBD.

Sign-up for the waitlist to get priority registration for the next Crucial Conversations course taking place in March.

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