View Course Details
Current Status
Not Enrolled
Price
400.00
Get Started

Program Overview

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics. By learning how to speak and be heard (and encouraging others to do the same), participants will learn to surface the best ideas, make the highest-quality decisions, and act on decisions with unity and commitment.

Who is this for?

Formal and informal leaders who want to be better prepared to manage critical conversations that can have a significant impact on relationships and productivity.

Outcomes

By the end of this workshop, participants will be able to:

Create a safe space to explore differing opinions.
Speak persuasively, not abrasively.
Recognize and diffuse emotional roadblocks that inhibit respectful dialogue.
Foster teamwork and better decision making.
 

“Very Enjoyable!  The introspection will allow easier implementation of these very useful skills.”

– Elly Correia, Lead Pharmacy Technician

Cost
The Public

$400

SJHCG Staff

$200*

Course Schedule Details

Start Date
Course Details
May 6, 2025
8:45 am
Crucial Conversations© for Mastering Dialogue
St. Joseph's Health Centre Guelph, 100 Westmount Rd., Guelph, ON - LINAMAR AUDITORIUM

This is a full day program: 8:45 a.m. – 4:30 p.m.

Following this program, participants will be invited to attend a workshop to examine and explore how the skills learned during this session are being applied in the workplace.

This program is co-facilitated with our partners at Guelph General Hospital.

GGH logo high res - Guelph FHT

November 20, 2025
8:45 am
Crucial Conversations© for Mastering Dialogue
Guelph General Hospital, 73 Delhi St., Guelph

This is a full day program: 8:45 a.m. – 4:30 p.m.

Following this program, participants will be invited to attend a workshop to examine and explore how the skills learned during this session are being applied in the workplace.

This program is co-facilitated with our partners at Guelph General Hospital.

GGH logo high res - Guelph FHT

Your path to high quality learning
opportunities begins here at The Centre.

Sign up and connect with relevant and reflective learning in a supportive space.

Join Our Mailing List